ADA Notice of Accessibility

John Wayne Service Company is committed to making our website and home services accessible to everyone, including individuals with disabilities. Serving Austin, San Antonio, and the surrounding Texas Hill Country since 1986, we believe every homeowner deserves respectful, barrier-free service. We continually work to improve the usability and accessibility of our digital experience in line with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1.

We strive to ensure our website is usable with assistive technology. Our efforts include:

• Clear, high-contrast text and readable typography
• Descriptive alt text and labels for images and form fields
• Keyboard-navigable menus, buttons, and the scheduling form
• Logical heading structure for screen readers
• Resizable text that remains legible at larger zoom levels

When you schedule service, let us know how we can help. We are happy to provide reasonable accommodations, including:

• Clear, step-by-step communication about the work being performed
• Written estimates and service summaries available in large print or by email
• Extra time or assistance during in-home visits as needed
• Service animals welcomed in your home at all times

If you encounter a barrier on our website or during a service visit, please tell us. We take accessibility feedback seriously and will work promptly to resolve the issue. You can reach our team 24/7 by phone or email, and we will respond as quickly as possible with a plan to help.